As a registered Democrat, I don’t expect to find much common ground with our current senators. I do expect, however, for my calls to be taken seriously.

I called U.S. Sens. Chuck Grassley and Joni Ernst, R-Iowa, over my concern regarding the American Health Care Act (AHCA), explaining how my baby is an Obamacare baby. Affordable health care allowed us to welcome our baby home and concern ourselves with feedings, diapers and sleep deprivation instead of medical bills.

What followed was a “tale of two senators.” Sen. Grassley’s office received my call graciously and thanked me for sharing my experience and concern. I was left feeling listened to.

Once I finally got through to Sen. Ernst’s office, it was a stark contrast. As I was in the middle of telling the staff member about my baby, I was told, “Hold on,” and after a brief pause was told, “Go ahead,” with the warmth of an Iowa blizzard. Shocked at the interruption and lack of apology, I continued only to be interrupted again, told that they would pass along the message to the senator, and was hung up on. Each call lasted less than two minutes.

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Sen. Ernst has created an environment in her office that makes it acceptable to disrespect the concern voiced by Iowans. By interrupting my story, this staff member made it clear that Sen. Ernst has completely lost touch with what really matters. Iowan families matter and our concerns for our children's future should be a top priority. Manners matter.

Claire Brakel Packer

Davenport

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