My inbox felt like the Academy Awards of business last week as accolades kept rolling in for many of our Quad-City companies. Here's a look at some of the accomplishments of our workplaces:
MidAmerican Energy ranked the highest in the large utility segment in the Midwest region in J.D. Power's 2017 Gas Utility Residential Customer Satisfaction Study. MidAmerican, with Quad-City operations, earned the spot for a 10th consecutive year. It scored 742 on a 1,000-point scale.
The survey also found customer satisfaction overall has increased for a sixth consecutive year on a national basis. The study is based on responses from more than 61,000 customers of the large and midsize gas utilities. Overall satisfaction is 29 index points higher than a year ago.
Other findings determined that safety is resonating with customers. Satisfaction is 88 index points higher among customers who had a safety inspection conducted by their utility than those that did not. Even if customers experience a power interruption, their satisfaction score is higher if the utility alerted them in advance.
The Midwest Midsize category was led by Alliant Energy, which serves a portion of the region.
Vibrant named Best Credit Union
Vibrant Credit Union has again been named one of the Best Credit Union to Work For in an annual survey by Credit Union Journal.
According to the survey, 74 percent of Vibrant employees could see themselves working at Vibrant for their entire career. That's interesting for a workplace where 85 percent of the workforce is under age 40.
"We've been able to do this by creating a culture that focuses on an exciting experience and relationship both for members and employees," said Matt McCombs, Vibrant's president and CEO.
The Best Credit Unions list is made up of 45 credit unions and evaluates workplace policies, practices and demographics along with employee surveys. Best Companies Group managed the survey process.
Vibrant also ranked in the Top 5 for Credit Union Journal's 2016 list and ranked No. 1 for the 2016 Quad-Cities' best place for young professionals to work.
Alverno Health Care honored
The Alverno Health Care Facility in Clinton earned a 2017 Gold - Excellence in Quality Award from the American Health Care Association and National Center for Assisted Living for performance in the long-term and post-acute care profession.
The award is the final level of the association's National Quality Award Program. The eastern Iowa facility was one of three providers nationwide to receive the Gold award and the first provider in Iowa to achieve the level. Since the program's inception in 1996, only 31 organizations have earned the Gold level award.
"The Gold award not only serves as recognition for our commitment to delivering quality care, but also as motivation to continue our progress in performance excellence," said Libby Goodman, The Alverno's administrator.
Honorees will receive the awards at the association's 68th annual convention Oct. 15-18 in Las Vegas.
For more information, visit www.TheAlverno.com or call 563-242-1521.
- Jeff's Car Corner in Davenport hit a significant anniversary last week marking its 40th year in business.
In 1977, owner Jeff West opened the family business at the corner of West 4th and Division streets. An anchor in the west end neighborhood, Jeff's has continued to grow with inventory and facilities to occupy two corners now.
Jeff's is a strong supporter of its neighborhood, including nearby Monroe School. There, the used car dealership has hosted a community Thanksgiving dinner for the past few years. More than 550 dined on the traditional fix-ins at last year's celebration.
Jeff's also has been a supporter of the Quad-City Times Wish List program and winner of the Times' 2017 Readers Choice Award for Best Used Car Dealership.
Congratulations, Jeff West and team, on the anniversary.